Shipping, Returns & Exchanges

Please find below our shipping & return policy. If your question isn't answered here, or if you would like to get in touch you can reach us via (insert email)

Shipping

Free shipping on all US orders over $200

Shipping is on us via USPS when you spend $200 with us in one transaction. Delivery takes 3 to 7 business days.

Do you have express shipping?

Yes! When checking out make sure to use "express shipping".

Shop Terpsichore can not guarantee next day delivery and is not liable for parcels delivered outside of the delivery window. 

Returns & Exchanges

What is your return policy?

We want you to be completely satisfied with your online purchase. If you change your mind for any reason, we'll gladly accept a return of any full priced item subject to the following conditions:

- the item must be returned within 14 days of purchase, we suggest all items are tried on as soon as they are received to ensure you are able to return items within this timeframe

- items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached

- if you have received a gift with purchase during a promotion, the gift must also be returned otherwise the value of the gift will be deducted from your refund

Full Price:Styles that are full price are eligible for store credit within 14 days of purchase.

Sale Styles:Sale items which have been reduced in price cannot be refunded.

In Store Purchases: In store purchases of full priced items are subject to the same requirements listed above but are eligible for a return within a week of purchase for store credit.

Please note, should we identify unreasonable patterns of returns or purchase, or use of garments for the creation of content for personal or professional gains, we may restrict or refuse future orders. 

Are there return conditions or exemptions?

Swimwear & Intimates

- customers must try on items wearing undergarments

- if you wish to return an item, the tags and protective hygiene strip must remain in place, the item will not be accepted if either of these have been removed, altered or if the item shows sign of wear

Shoes

- please try on shoes on soft surfaces before they are worn generally, we will not accept shoes returned with sole markings or scratches

- if you received a shoe box, this must also be returned with the shoes in original conditions 

 Earrings, Beauty Products

- due to hygiene and health and safety reasons, we do not accept change of mind return requests for earrings, beauty, food or beverage items

Gift Cards

- Gift Cards do not have an expiry date and are not redeemable for cash

- all gift cards purchased on our USA website can be redeemed on our USA website onlyer

Can I exchange my order?

Yes but exchanges can only be done in person. We do not allow exchanges for online orders.

Do I have to pay for return shipping?

The cost of return shipping is your responsibility. All returns can be shipped to

9 Commercial Alley Portsmouth, NH 03801

and all returns must be received within 14 days of delivery date in order to be accepted.